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Please be advised that you may experience longer than normal wait time. We appreciate your patience as we help clients impacted by circumstances related to COVID-19. In an effort to save you time, please review our frequently asked questions for consumer and small business clients.

When you have questions, concerns, or banking issues of any kind, First Midwest Bank is here to help. If you need help or have questions you’d like answered, please choose the contact method that is most appropriate to the urgency of your request, or that works best with your schedule and availability.

First Midwest Bank is committed to building lasting client relationships which includes providing reasonable accommodations to persons with disabilities. Click here for more information about Accessible Banking.


Our highly trained team of Internet Bankers is ready to serve you. We'll respond to any email you send within 48 hours of receiving your request.
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Customer Care

When we say “we’re here to help,” we mean that literally. It’s staffed by First Midwest employees who share your values and know your neighborhood, so you can expect the same commitment, character and client focus you’ll experience in person at any of our neighborhood branches.

Customer Care Center: 800-322-3623 

Monday through Friday

7am to 7pm CT


8am to 2pm CT

Branch Locations

With over 100 First Midwest branch locations and ATM machines across Illinois, northwest Indiana and eastern Iowa, chances are there’s a facility convenient to your home or workplace. Use our ATM & Branch Locator to get connected with a First Midwest Banker near you.
Find the Nearest Branch

Routing Number

The routing number for First Midwest Bank is 071901604. It is located in the lower left corner on your personal check, next to your account number. 

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