Extended Warranty*

Protection For Your Purchases | That's Banking With MomentumBuy It With Your First Midwest Debit Card . . . Double Your Warranty

Use your First Midwest Debit MasterCard® for covered purchases and Extended Warranty will double the original manufacturer's warranty up to 24 months at absolutely no cost to you.

If you purchase a service contract or optional extended warranty of 12 months or less, Extended Warranty will cover up to an additional 12 months after the coverage period ends.

Your First Midwest Debit Card is the smart way to make purchases and cover your purchases for twice as long.

Exercise Your Benefits

MasterCard is ready to help 24/7. Call 1-800-MC-ASSIST
(1-800-622-7747) to start the claim process within 60 days of a product nonperformance issue.

How To Get Coverage

  • You must purchase the new item entirely with your covered card and/or accumulated points from your covered card for yourself or to give as a gift.
  • The item must have an original manufacturer's (or U.S. store brand) warranty of twenty-four (24) months or less.

Back to Top 

How To File A Claim

  • Call 1-800-MC-ASSIST (1-800-622-7747) to request a claim form. You must report the claim within sixty (60) days of the failure or the claim my not be honored.
  • Submit the following documentation within one hundred eighty (180) days from the date of failure or the claim may not be honored:
    • Completed and signed claim form.
    • Receipt showing covered item(s).
    • Statement showing covered items(s).
    • Itemized purchase receipt(s).
    • Original manufacturer's (or U.S. store brand) warranty.
    • Service contract or optional extended warranty, if applicable.
    • Itemized repair estimate from a factory authorized service provider.
  • Any other documentation that may be reasonably requested by us or our administrator to validate a claim.

Back to Top 

Coverage Details

  • Extended Warranty doubles the original manufacturer warranty up to a maximum of twenty-four (24) months on most items you purchase. For products with multiple warranty components, each warranty time period will be extended up to a maximum of twenty-four (24) months. Should you fail to properly register the original warranty as required by the manufacturer, we will only double the actual warranty time period that you received from the manufacturer. An example of a product with multiple warranty components includes an appliance with original manufacturer's (or U.S. store brand) warranties that differ for parts, labor, compressor, etc.
  • If you purchase a service contract or an optional extended warranty of twenty-four (24) months or less on your item, we will cover up to an additional twenty-four (24) months after both the original manufacturer's (or U.S. store brand) warranty and the purchased service contract or extended warranty coverage period ends. If your service contract or extended warranty exceeds twenty-four (24) months, this coverage does not apply.
  • If you do not have an additional service contract or an optional extended warranty, this Extended Warranty benefit commences the day after your original manufacturer's (or U.S. store brand) warranty expires.

Coverage Limitations 

  • The maximum benefit for repair or replacement shall not exceed the actual amount charged on your covered card or $10,000, whichever is less.
  • If either the original manufacturer's (or U.S. store brand) warranty or the service contract covers more than twenty-four (24) months, this benefit will not apply.
  • We or our administrator will decide if a covered failure will be repaired or replaced, or whether you will be reimbursed up to the amount paid for the item. Items will be replaced with those of like kind and quality. However, we cannot guarantee to match exact color, material, brand, size, or model.

What Is Not Covered 

  • Used or antique items; collectibles of any kind (such as items designed for people to collect or items that over time become collectibles) that do not come with a manufacturer warranty (repair or replacement amount will not include market value at time of claim); recycled, previously owned, refurbished, rebuilt, or remanufactured items; product guarantees (eg. glass breakage).
  • Floor models that do not come with an original manufacturer warranty.
  • Motorized vehicles, including, but not limited to, automobiles, watercraft/boats, aircraft, and motorcycles, or their motors, equipment, or accessories. Parts, if purchased separately, may be covered.
  • Land, any buildings (including, but not limited to, homes and dwellings), permanently installed items, fixtures, or structures.
  • Plants, shrubs, animals, pets, consumables, and perishables.
  • Professional Services (including, but not limited to, the performance or rendering of labor or maintenance; repair or installation of products, goods, or property; professional advice of any kind, including, but not limited to, information/services or advice secured from any help or support line; or technical support for software, hardware, or any other peripherals).
  • Application programs, operating software, and other software.
  • All types of media with stored data or music (including, but not limited to, computer software, DVDs, video cassettes, CDs, film and audio cassettes).
  • Any shipping charges, transportation and delivery charges, or promised time frames for delivery, whether or not stated or covered by the manufacturer's warranty.
  • Direct or indirect loss resulting from any Acts of God (including, but not limited to, flood, hurricane, lightning, and earthquake).
  • Direct or indirect damages resulting from a covered loss.
  • Mechanical failure arising from product recalls.
  • Trip, service, or diagnostic charges in the absence of any covered repairs or verified failure.
  • Loss resulting from war or hostilities of any kind (including, but not limited to, invasion, terrorism, rebellion, insurrection, riot, or civil commotion); confiscation or damage by any government or public authority, or customs official; risks of contraband, illegal activity, or acts.
  • Mechanical failures caused by normal wear and tear or gradual deterioration where no failure has occurred.
  • Items purchased for resale, professional, or commercial use.
  • Mechanical failures caused by lack of maintenance/service.
  • Losses caused by power surge, contamination by radioactive or hazardous substances, including mold.
  • Physical damage to the item.
  • Any exclusion listed in the original manufacturer's warranty.
  • Interest or conversion fees that are charged to you on the covered card by the financial institution.

Back to Top 

Sidebar - MC Assist

Instant Answer Center

Answers online. Anytime.

Contact Us

You are leaving the First Midwest website.

Redirecting to