Questions and Answers

What is happening between NorStates Bank and First Midwest Bank?

NorStates Bank has agreed to merge with First Midwest Bank. The result will be one local, high quality, client-focused financial institution.

Back to Top 

Why has NorStates Bank decided to merge with First Midwest Bank?

As the Board of Directors and executive management of NorStates Bank considered the Bank’s future, we selected First Midwest as our partner for three primary reasons:

  1. First Midwest and NorStates share similar philosophies of serving as our customers’ most trusted financial partner and supporting the communities in which we live and work.
  2. We want to afford our customers access to deeper banking resources and provide for an expanded network of branches and ATMs, as well as a broader array of products and services.
  3. This partnership provides strong value to our stockholders and customers.

Back to Top 

Who is First Midwest Bank?

First Midwest is one of the largest independent banks headquartered in Chicago as well as the Midwest. It has over $14 billion in total assets and an additional $11 billion of trust assets under management. First Midwest has been providing banking services to its communities for over 75 years and offers a full range of commercial, treasury management, equipment leasing, retail, wealth management, trust and private banking products and services. It has more than 110 full service banking offices in metropolitan Chicago, northwest Indiana, central and western Illinois, and eastern Iowa and is part of the Allpoint® ATM network, which provides access to over 55,000 surcharge-free ATMs worldwide. It also has state-of-the-art online and mobile banking options.

For more information on First Midwest Bank, please visit www.FirstMidwest.com. 

Back to Top 

What does this mean to me as a NorStates Bank customer?

This announcement has no impact on your banking relationship with NorStates Bank, how your account(s), credit card, ATM or debit card work, interest rates, loan payments, branch locations or hours, or any element of your current banking experience.

As the merger progresses, we will keep you informed via direct mail communications to your current address on file with NorStates Bank. These communications will also be posted at www.NorStatesBank.com and www.FirstMidwest.com/NorStates as a ready reference for you.

This merger reinforces our shared commitment to relationship-focused banking and adds talented leadership and depth to our collective teams. It also allows for a broader array of commercial, treasury management, equipment leasing, retail, wealth management, trust and private banking products and services and an expanded number of locations at which to conduct business. We will maintain our local knowledge and decision-making and become an even more important resource to the communities we serve.

Back to Top 

Will NorStates Bank change its name to First Midwest Bank?

Eventually, yes. Branches of NorStates Bank will change their name to First Midwest Bank upon completion of the merger, which is expected to occur in late 2018.

Back to Top 

Will my account number change?

At this time, your account number will remain the same. If there are any changes required, a communication will be provided in a timely manner along with detailed instructions to ensure a smooth transition.

Back to Top 

What will happen to my accounts, checks and deposit slips?

You may continue to use your same accounts, checks and deposit slips at this time. We will make your transition as simple as possible and will notify you in advance if your checks or deposit slips require replacement. 

Back to Top 

What about my ATM or debit card?

You may continue to use your NorStates debit card at this time, without interruption, in the NorStates ATM network. Beginning 8/17/18, you may also use your NorStates debit card at First Midwest Bank-owned ATMs surcharge-free, for withdrawals and balance inquiries. Transfer and Deposit functions are not available at First Midwest Bank-owned ATMs until after NorStates Bank accounts are converted to First Midwest Bank accounts in early December.

Back to Top 

What will happen to my banking representatives?

At this time, all of the NorStates employees who have been serving you in the past will continue to provide the same exceptional service to which you have grown accustomed.

Back to Top 

Will lobby and drive-up hours remain the same?

Yes, at this time all lobby and drive-up hours will remain the same for your convenience.

Back to Top 

Will I need to notify anyone about my automatic payments or direct deposits?

Any direct deposits currently being credited to your account, or automatic payments being deducted from your account, will continue without interruption. We will notify you if your deposits or payments require notification of changes to the originator.

Back to Top 

Will the interest rate on my certificate of deposit (CD) remain the same?

Yes. The rate you are currently receiving on your CD will remain unchanged through its date of maturity.

Back to Top 

What about the interest rates on my other interest-bearing deposit accounts (Money Market, Checking and Savings)?

You will continue to earn interest on these accounts as you have in the past.

Back to Top 

Will my loan payments continue as before?

Yes. Please continue to make your loan payments to NorStates Bank. Loan payments cannot be made at First Midwest branches until the merger is complete. Upon completion of the merger, all loans will transfer to First Midwest Bank under their current terms and conditions.

Back to Top 

When will I be able to use First Midwest Bank locations?

We anticipate that the merger will be completed in late 2018, subject to regulatory approvals and customary closing matters. When the merger is complete, you will be able to conduct business at any of First Midwest Bank’s convenient locations throughout the Chicagoland area and across the state of Illinois, northwest Indiana and eastern Iowa. For a branch locator, please visit: www.FirstMidwest.com/Locator.

Back to Top 

Who should I call with questions about FDIC insurance?

If you have questions about the FDIC insurance for your accounts, please call your local NorStates Bank branch manager.

Back to Top 

Who should I call if I have additional questions?

Please contact Shelly Christian, Executive Vice President and Chief Operating Officer by calling (847) 775-8200.

Back to Top 

Instant Answer Center

Answers online. Anytime.

Contact Us

Our Announcement

Read the official press release from NorStates Bank and First Midwest Bank.

Learn More 

Client Communications

The most current information regarding the NorStates Bank merger.

Learn More 

You are leaving the First Midwest website.

Redirecting to