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User ID Security Enhancement
First Midwest has changed the Online Banking sign on process to deter fraud.
Previously, if you entered an incorrect User ID, you were directed to enter your password before receiving an error message. Now, entering an incorrect User ID generates a screen asking you to select from randomly generated phone numbers to call or send a text message to you to enter a one-time security code. Don't be concerned if all of the phone numbers displayed are not yours . . . they are randomly generated to deter fraud. You can also "Cancel" to go back and enter the correct User ID.
For additional assistance, please call Customer Care at (800) 322-3623.
With constant upgrades in technology, balancing convenience and risk should be taken seriously. First Midwest can help with information and advice on how to protect yourself and your personal information.
Identity Theft (324 KB)
Debit Card Fraud (328 KB)
Check Forgery (327 KB)
Financial Crimes Against the Elderly (323 KB)
Secure Internet Behavior (350 KB)
Mobile Devices (340 KB)
Online Banking (293 KB)
Personal Computers (316 KB)
Other Scams (290 KB)
First Midwest protects your information with multiple layers of state-of-the-art security, learn more about the precautions you and your business can take to even further secure your information.
Employee Theft (326 KB)
ACH and Wire Transfers (348 KB)
Check Fraud (306 KB)
Business Computers (306 KB)
Remote Deposit Capture (302 KB)
Secure Internet Behavior (351 KB)
Business Express (301 KB)
Security is one of our highest priorities. You have worked hard to build your assets, make sure you've got the information to protect them as well.
Forgeries (303 KB)
Account Takeover (325 KB)
Financial Crimes Against the Elderly (321 KB)
ACH & Wire Transfers (339 KB)
Personal Computers (341 KB)
Secure Internet Behavior (344 KB)
First Midwest Bank will never request sensitive information through unsolicited email or phone calls.