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User ID Security Enhancement
First Midwest has changed the Online Banking sign on process to deter fraud.
Previously, if you entered an incorrect User ID, you were directed to enter your password before receiving an error message. Now, entering an incorrect User ID generates a screen asking you to select from randomly generated phone numbers to call or send a text message to you to enter a one-time security code. Don't be concerned if all of the phone numbers displayed are not yours . . . they are randomly generated to deter fraud. You can also "Cancel" to go back and enter the correct User ID.
For additional assistance, please call Customer Care at (800) 322-3623.
Use the resources below for a smooth consumer transition.
Be on top of all the dates affecting your accounts. Learn More
Switch to your new First Midwest Bank Card seamlessly. Learn More
We'll help make the change easy and convenient. Learn More
Consumer Resource Guide (3.0 MB)Readiness Checklist (368 KB)Consumer Welcome Letter (68 KB)Press Release (34 KB)
Use the resources below for a smooth commercial transition.
Business Express and Remote Deposit Capture solutions made easy. Learn More
Commercial Resource Guide (2.7 MB)Commercial Welcome Letter (67 KB)Press Release (34 KB)